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Feedback/Complaint Form
Hi! Thank you for reaching out to us. Please fill out this form for your feedback/complaints
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What's your concern about?
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Complaint
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Please note that you can also send us an email at info@spotoncare.com.au or post a letter to SpotOnCare, Level 23, Tower 5, Collins Square 727 Collins Street, Docklands VIC 3008, Australia
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Are you submitting this complaint on behalf of someone?
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What is the name of the person you are making this complaint for?
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What is your relationship to this person?
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Does the person know you are making this complaint/ providing feedback?
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Does the person consent to the complaint/feedback being made?:
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Who is the person, what is the service, or about whom you are complaining or providing feedback about?
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What is your Complaint/Feedback about?
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Would you please provide some details to help us understand your concerns? You should include what happened, where it happened, the time it happened and who was involved.
Supporting Documents
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Would you please attach copies of any documentation that may help us to investigate your complaint/feedback (for example letters, references, emails)?
What outcomes are you seeking because of the complaint/feedback?
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Tell us who you are
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NDIS Participant
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How can we best assist with your situation? Please check all that applies
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Physical Disability
Mental Disability
Sensory Disabilities (Hearing, Visual)
Learning Disabilities
Chronic Health Conditions
Communication Disabilities
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Where did you hear about us?
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or Call Us
You may also reach us via call, chat or email:
1300 069 762
info@spotoncare.com.au
