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About SpotOnCare

We are a registered NDIS provider with over 20 years experience providing quality care across Australia. 

person in wheelchair with support worker

Who is SpotOnCare?

SpotOnCare is a leading Australian provider of home care packages and disability support services. Our mission is to deliver top-tier, personalised care services that enhance the quality of life for the elderly and people living with disabilities.

We are committed to fostering independence, promoting social interactions, and supporting the holistic well-being of every individual in our care.

support worker with elderly person in bed

Our Journey

Our story began just a few years ago when two passionate Support Workers decided to create a service that truly aligned with their values. Starting with five participants and a shared vision, we handled everything—from support delivery to managing the business—driven by a desire to make a real difference.

Word spread quickly. Our commitment to quality and care helped us grow, allowing us to welcome more participants and build a team of dedicated professionals who share our passion.

Today, we’re proud to be an NDIS Registered Provider supporting nearly 200 participants. While much has changed, our mission remains the same: to empower individuals and provide exceptional, person-centred support every day.

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Participants Supported

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Independences achieved

support worker with elderly person in bed

Our Core Values

Guided by Care, Driven by Integrity

We believe every individual deserves compassionate, reliable, and personalised support. Our work is grounded in honesty, respect, and accountability, ensuring we deliver care that empowers clients and builds meaningful connections.

Illustration of spot on care mission

Our Mission

To deliver exceptional, person-centred care that promotes inclusion, independence, and a fulfilling life for people with disabilities. We empower clients to achieve their goals and reach their full potential every day.

Our Vision

To be Australia’s leading disability support provider, setting the benchmark for compassionate, innovative, and client-focused care—helping individuals thrive in their communities.

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Our Purpose

To make a meaningful difference in the lives of people with disabilities, their families, and their communities. We strive to create a culture of excellence where clients feel valued and empowered, and where every individual has the opportunity to flourish.

Person in wheelchair talking to support worker

Our Customers

Our customers are at the heart of everything we do. We began by supporting individuals whose first language wasn’t English and have since grown to serve diverse communities speaking multiple languages.

What started with children living with disabilities has expanded to include people of all ages—young adults, adults, and seniors. Our multilingual team and partners deliver a wide range of services, from counselling to occupational and speech therapy, tailored to each client’s unique needs.

We’re proud of the trust we’ve earned and the positive impact we’ve made. As our community continues to grow, we remain committed to providing personalised, high-quality care that truly makes a difference.

Person in wheelchair talking to support worker
two people holding hands

Our Ethical Values

At SpotOnCare, ethics are at the heart of everything we do. We uphold the highest standards of integrity, accountability, and professionalism in all interactions—with clients, employees, partners, and the community.

We prioritise client safety, dignity, and confidentiality, ensuring respectful, person-centred care at all times. Our team operates with honesty and transparency, complies with all laws and regulations, and has zero tolerance for corruption or discrimination.

We foster a safe, inclusive workplace, protect client privacy, and actively seek feedback to improve our services. Beyond care, we give back to our communities and support initiatives that promote social and environmental well-being.